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SolutionPlumbingMaintenance first

An intermittent tank leak needs inspection

A toilet that briefly refills on its own is replacing water lost from the tank, commonly through a seal or another tank component.

Why this result fits

  • The toilet refills without anyone flushing.
  • The symptom comes and goes.
  • The exact source is not safely confirmed.

What to do now

  1. Log the frequency

    Note how often refilling occurs and whether touching the handle changes it.

  2. Run a non-invasive dye test

    If permitted, perform the 10-minute test and flush immediately afterward.

  3. Request service

    Send the observations and dye result to maintenance.

Stop and escalate if

  • Water appears outside the tank or bowl.
  • The toilet rocks or the floor is wet.
  • The refill becomes continuous.

What not to do

  • Do not replace parts by trial and error.
  • Do not ignore repeated water loss.
  • Do not force the shutoff valve.

Message you can send to maintenance

The toilet briefly refills about [frequency] without being flushed. A dye test [result/not performed] and there is [no/some] exterior water. Please inspect for an internal tank leak.

Help prevent a repeat

  • Record frequency and report changes.

If this does not match

Sources and review date

Content last reviewed: under the Apartmentwise methodology.